Sector Spotlight

New improved HCSS services

ACC has redeveloped the way we purchase and deliver Home and Community Support Services (HCSS) and is engaging directly with six suppliers to deliver the new model.

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ACC has redeveloped the way we purchase and deliver Home and Community Support Services (HCSS) and is engaging directly with six suppliers to deliver the new model.

By working with fewer agencies, ACC will be able to ensure delivery of consistent, quality services and outcomes to our clients who require home support. There will be a stronger focus on meeting our clients’ goals and a commitment to providing them with the best possible care, wherever they live.

We have contracted six suppliers to deliver HCSS from 1 September 2012. The successful agencies are:

  • Access Health Ltd
  • Geneva Health Ltd
  • Healthcare NZ Ltd
  • Medibank
  • Presbyterian Support Services (Northern)
  • Royal District Nursing.

Many of our previous suppliers are now working for these agencies to ensure continuity of care for our clients across New Zealand.

This move to a new contract has followed more than 12 months of sector consultation, including holding open workshops and providing regular sector updates throughout the year.

 

Published 01/10/2012

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